Webmail Access, POP/IMAP Connection

Incident Report for CMS Web Solutions

Resolved

This incident has been resolved.

Posted Nov 18, 2024 - 15:15 EST

Update

Mail services have remained the same for the last hour, but still intermittently slower than our target response times.

We are continuing to work on this and monitor the results, and will post updates as they are available.

Posted Nov 18, 2024 - 11:38 EST

Monitoring

The Pop/IMAP connections are currently returning to expected levels for both mail clients and webmail access.

Posted Nov 18, 2024 - 10:21 EST

Investigating

This issue is affecting mail client connections as well, intermittent issues syncing mail clients for sending and receiving.

We are continuing to look into this, and thank you for your patience.

Posted Nov 18, 2024 - 09:54 EST

This incident affected: Email.