All Systems Operational
Uptime over the past 90 days. View historical uptime.
Email ? Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Webmail
Resolved - We are very sorry for the disruption. Thank you again for your patience. Service is once again working as expected.
Nov 19, 17:18 EST
Update - Update - We are getting reports that IMAP and POP services are also affected. Please standby while we continue to investigate.
Nov 19, 15:26 EST
Investigating - We are investigating an issue preventing some users from logging into Webmail. HostedEmail is experiencing issues resulting in delayed access to webmail. IMAP and POP services are unaffected. The engineering team has been engaged.
Nov 19, 15:13 EST
Nov 18, 2024
Webmail Access, POP/IMAP Connection
Resolved - This incident has been resolved.
Nov 18, 15:15 EST
Update - Mail services have remained the same for the last hour, but still intermittently slower than our target response times.

We are continuing to work on this and monitor the results, and will post updates as they are available.
Nov 18, 11:38 EST
Monitoring - The Pop/IMAP connections are currently returning to expected levels for both mail clients and webmail access.
Nov 18, 10:21 EST
Investigating - This issue is affecting mail client connections as well, intermittent issues syncing mail clients for sending and receiving.

We are continuing to look into this, and thank you for your patience.
Nov 18, 09:54 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Degraded
Resolved - A fix has been implemented and we are monitoring the results.
Nov 14, 12:58 EST
Update - Some users may continue to have intermittent issues accessing Webmail on Cluster A. This may impact users logging into Webmail, and have intermittent sluggish response while using the webmail service.

We will keep you informed as we work on this, and appreciate your patience.
Nov 14, 11:19 EST
Investigating - We have received reports of some users having intermittent issues accessing webmail, sending and recieving. Teams have been engaged and are investigating.
Nov 14, 10:43 EST
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
issue preventing some users from accessing their account
Resolved - This incident has been resolved.
Nov 11, 20:00 EST
Investigating - We are investigating an issue preventing some users from accessing their accounts. The engineering team has been engaged.

We will provide an update once we have additional information.
Nov 11, 15:53 EST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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